Reid-IT operates a single point of contact for all our customers. When users need assistance for a fault or a “How Do I” question, the service desk technicians are the “Go to” people. The service desk technician takes ownership and is accountable through to resolution.
We believe in helping companies become profitable, making each day productive and stress free by creating a healthy IT system. Running a successful business is exciting, nothing can dampen that excitement more than IT problems. Our Microsoft certified computer technicians help to eliminate your day to day IT worries so that you can focus on building your business without interruptions.
With our trusted SLA, your staff can be rest assured that when they contact our service desk their problems will be dealt with, and we will get them back up and working with the minimum of disruption.
IT support is available in four basic types, please click the links below for more information: