Pay As You Go Package

Package Elements:

  • Remote incident resolution
  • On site response to hardware or critical systems failure
  • Liaison with hardware maintenance company to arrange replacement parts
  • Procurement of replacement parts where not covered by warranty
  • Restoration of business system after hardware or other failure
  • Unlimited remote support
  • Unlimited call-outs


ReidIT Services also offer a Pay As You Go (PAYG) IT-support service where you only pay for the support you need, when you need it. You have no annual fee, yet can remain confident that you have the support of familiar computer technicians who know your individual IT systems and can therefore resolve any issues quickly and effectively.

This is the ideal support package for businesses or individuals that do not want to pay an annual fee for their IT-support and do not need a guaranteed response time, yet still need support from specialist IT-support engineers who are familiar with their individual systems.

Response Times:

  • Within 8 hours


  • There is no annual charge
  • You are charged a fixed PAYG rate only when you need IT-support

Other IT support packages available:

Standard IT Support Package

Remote IT Support Package

Pre-Booked Onsite Visits